Request Reservations

Reservations Terms and Conditions:

• The “Customer/guest" shall be defined as the person making the reservation.

• Confirmation: Booking of reservations online is a reservation request. After, customer/guest completes a reservation requests, Jamaican Grill will send confirmation for reservation. Only confirmed reservations will be honored.

• 80% Rule: 80% of the party must be present at the restaurant at the reserved time.  If not, we have the right to give up seats/tables based on the needs of the restaurant.

• Changes and Cancellation by us: We only hold reservations for 15 minutes. After 15 minutes has passed, the customer/guest will be contact by phone or email as common courtesy before we cancel the reservation. We reserve the right to correct errors on both before and after bookings have been confirmed and cancel confirmed bookings. If we have to make a significant change or cancel, we will inform you as soon as possible.

• Changes and Cancellation by you: The customer is only the person allowed to make amendment(s) and cancellation of the reservation. All cancellations must be made by contacting the restaurant manager. 

• 10% Service Charge: Applies to all dine-in orders

• Deposit or Payment: Deposit/payment is not required for reservation, unless otherwise stated. Should it be required, this will be applied towards the final total balance on the day of service. Customer/guest will be responsible to pay for any outstanding balance.

• Special Requests and Medical Problems: Any special request must be advised by customer/guest upon making the reservation. Confirmation that a reasonable special request has been noted or passed on to the restaurant or the inclusion of the special request on your confirmation correspondence or any other documentation is not a confirmation that the request will be met. Failure to meet any special request will not be a breach of agreement on our part. Unless and until specifically confirmed, all reasonable special requests are subject to availability.

• Outside Food & Beverages: Due to Public Health Food Safety & Regulations and ABC law, outside food and beverages are not allowed.

• Menu items: Some menu items may be substituted due to item availability at Chefs’ discretion, without prior notice.

• Decorations: Decorations allowed.

• Safety and security: Adults must accompany minors at all times while on restaurant property. We are not responsible for any injury due to negligence.

• Damage or Stolen: Customer is responsible for items stolen from the restaurant or damages caused to the restaurant made by customer or customer's guests.

Website Designed and Developed by GuamWEBZ, Guam's leader in hospitality solutions.